Service Agreement:
The Child Psychology Service is run as a social enterprise and operates as a not-for-profit organisation. This means that your fees cover your service and the costs to provide that service, but not to generate profit.
We work as a multi-disciplinary team, meaning we have a varied range of disciplinary backgrounds within the team, and we all work together to provide holistic and evidence-based support.
Declaration: By accepting an appointment with us, you are indicating that you have read, understood, and agree to the terms of the service agreement and its contents.
COVID-19 Screening: It is important that you let us know if you or anyone in your whānau has had any cough or flu-type symptoms in the lead-up to any in-person appointment.
Payment Schedule (full details can be found on our website):
Our Therapist Fees Are:
- Initial Consultation: $205 plus GST
- Focused 45-minute session (assessment or therapy), including 15 minutes of non-contact planning and recording time: $205 plus GST
- Review and planning meeting (approximately every 3 to 4 sessions as required), includes non-contact time before and after the session for planning, recording, email liaison, and client-specific research: $205 plus GST
- Additional services (per hour charge), including but not limited to report writing, school visits, referrals, and meetings with other professionals: $205 plus GST
- Travel time (over 30 minutes) charged at 50% of the hourly rate in 15-minute increments, plus IRD mileage for the entirety of the journey.
Our Psychiatrist Fees Are:
- Initial consultation 90 minutes including report review and report writing: $707 plus GST
- Medication review/Follow-up 60 minutes including report writing a referral to GP: $471 plus GST
Cancellation Policy / Late Fees:
- Late cancellation (within 24 hours of your scheduled appointment): the full rate for the planned service is due.
- Missed appointment without notice: full rate for the planned service.
- Late payment fee (invoices are emailed after the session): Payment is due within 72 hours of the appointment but is appreciated as soon as practical after the invoice is received.
- Any invoice later than 3 weeks will incur a late payment fee of 10%.
- If we don’t receive payment from you after 1 month of the invoice, we reserve the right to forward your debt to our recovery partner. Upon this occurring, you will then become liable for all associated recovery costs as charged by the third-party recovery partner.
Consent and Confidentiality Statement:
You have the legal status (the consent of all legal guardians) to consent for the primary recipient to receive a service. You agree to pay all invoices for therapeutic support from The Child Psychology Service. You understand that this is a therapeutic process and that the therapist will discuss any concerns they have directly with you in the first instance and be honest and open with you about any discussions with, or possible referrals to, other organisations.
You understand that any information disclosed to the therapist (and their supervisor) is confidential, except in cases where there is a concern regarding the recipient’s or another’s welfare. Safety is of paramount importance and the therapist may need to consult with other professionals if a concern regarding safety arises.
The therapist will outline any intervention plan with you before going ahead so you (and your child where appropriate) may give informed consent. You also understand that you have the right to withdraw consent at any time throughout the therapeutic process.
Any information held about you will be done so according to the rules of the Health Information Privacy Code 1994 and the Privacy Act 1993.